This Privacy Policy explains how SKYNET Media Application collects, uses, stores, and shares your personal information when you use our application, including our OTT streaming, Video-on-Demand (VOD), Freemium, and Premium subscription services (collectively, the “Services”).
By using our Services, you consent to the practices described in this Privacy Policy.
1.Information We Collect
We may collect the following categories of information:
1.1 Account Information
- Name, email address, phone number
- Login credentials (stored securely in encrypted format)
- Subscription details (Freemium or Premium)
- Social Media Permission if you register with it
1.2 Payment Information
- Payment method details (processed securely by trusted third-party providers)
- Billing address (if applicable)
1.3 Usage Data
- Viewing history (channels, shows, movies you watch)
- Search queries
- Device type, OS, app version
- IP address and approximate location (for licensing and security purposes)
1.4 Technical Data
- Device identifiers
- Crash logs, diagnostic data
- Connection speed and streaming performance
1.5 Advertising Data (Freemium Users)
- Interaction with ads
- General demographics (e.g., age range, language preference)
- Interests inferred from app usage
2.How We Use Your Information
We use your information to:
- Provide and improve our Services
- Personalize content and recommendations
- Process payments and manage subscriptions
- Detect and prevent fraud or misuse
- Deliver targeted advertisements (Freemium)
- Comply with legal obligations
3.Legal Basis for Processing (GDPR & PDPA)
We process personal data based on:
- Performance of a contract (to deliver subscribed services)
- Legitimate interests (service optimization, fraud prevention)
- Your consent (personalized ads, optional features)
- Legal obligations (tax compliance, security)
5.Data Storage & Retention Schedule
We store your data securely and retain it only for as long as necessary:
| Data Type | Retention Period | Reason for Retention |
|---|---|---|
| Account Information | While account is active + 12 months | Customer support & legal |
| Payment Records | 7 years | Tax & compliance laws |
| Viewing/Usage History | 24 months (then anonymized) | Personalization & analytics |
| Technical Logs | 12 months | Security & troubleshooting |
| Advertising Interaction Data | 12 months | Ad analytics & targeting |
After these periods, data is either securely deleted or anonymized.
7.Your Rights
You may request to:
- Access your personal data
- Correct inaccurate data
- Delete your data (“Right to be Forgotten”)
- Restrict or object to certain processing
- Withdraw consent for non-essential data use
- Request data portability (GDPR right)
Requests can be sent to info@stl-media.com.
8.Data Security
We apply encryption, access controls, and monitoring to protect your data. However, no method is 100% secure, and we cannot guarantee absolute protection.
9.International Data Transfers
If your data is transferred abroad, we apply legal safeguards such as Standard Contractual Clauses or equivalent measures.
10.Advertising and Analytics
Freemium users will see ads, which may be personalized based on your activity and general demographics.
Analytics providers help us improve performance and content relevance.
11.Changes to This Privacy Policy
We may update this policy periodically. Changes will be posted in the app and become effective upon posting.
12.Contact Us
SKYNET Media Application
Email: info@stl-media.com
Phone: +95 9 771005558, +95 9 77100555
Address: No.139(A)/171(A), May Yu Housing Compound, Corner of May Yu Street and Lower Pazundaung Road, Botahtaung Township, Yangon, Myanmar